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What compiler was used to create the software ?

• The programming language that the MedALERT PC.com applications are created in is called Rapid-Q.  It is a form of QBasic very similar to QuickBasic but using the GUI (graphical user interface) style of Visual Basic or Delphi.

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Will MedALERT PC.com create a program for me ?

• Currently, we are busy finishing our projects that have been waiting to be completed.  If the program is something you need and it is not to large a job, we may consider doing it.  Please contact us at Program Creation and make sure you include a brief idea of your program and a rough time frame when you need it.

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Can I link to MedALERT PC.com from my site ?

Yes, you can link to our site with the following conditions:

• Medical and Healthcare sites allowed and welcomed.

• Medical and Healthcare forum sites are allowed and welcomed.

• If unsure, please contact us to find out as we are easy to talk to.

Absolute No Linking for the following:

• Absolute No Porn sites allowed.

• Absolute No Illegal Drug sites allowed.

• Absolutely No Spamming is allowing on our site, any attempt to do so will be dealt with swiftly!

For more information please contact us at Linking to MedALERT PC.com

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What if I have other question not listed here ?

• If you have any questions about MedALERT PC.com or one of MedALERT PC.com software applications, please contact MedALERT PC.com for Questions.  Once your email is received, MedALERT PC.com well respond back to you within 24 hours. 

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MedALERT PC 2007R1 Software

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MedALERT PC 2006R1 Software

• Question: "I have MedALERT PC 2006 Release 1, can I still use the Software Registration Process?" Answer: "Unfortunately No!  The MedALERT PC 2006 Release 2 has been updated to allow full Software Registration Process once again as the code had to be changed to reflect the new email and url. You will need to download the New Release 2."

• Question: I have MedALERT PC 2006 Release 2 now, is there anything really different from Release 1 to Release 2?" Answer: "No not really as the MedALERT PC 2006 Release 2 has been updated to allow full Software Registration Process once again as the code had to be changed to reflect the new email and url.  The main program itself is still the same, although a Newer version of the MedALERT PC 2006 (MedALERT PC 2007) is coming out soon." 

• Question: "I have MedALERT PC Version 1.4.0 (Or earlier), can I transfer all the data from that to the new MedALERT PC 2006?" Answer: "Unfortunately No!  The MedALERT PC 2006 program is created with a totally NEW compiler (REALBasic) which uses the RealSQLDatabase.  The older programs such as MedALERT PC Version 1.4.0 and earlier are NOT compatible with the NEW RealSQLDatabase." 

• Question: "When I tried to print out the using the MedALERT Patient Card using the NEW MedALERT PC 2006 program, it  was not the size of a Credit Card, in fact the print out was Doubled in size.  I tried all three print options and they too printed out Double in size.  What am I doing wrong?" Answer: You are doing nothing wrong, but your Printer's Resolution is set below the normal 72 DPI.  The MedALERT PC 2006 program uses the normal Printer Resolution of 72 DPI (Dot Per Inch).  If your Printer is printing out either larger or smaller then normal, you can resolve this by going to the File Menu, then clicking on the Printer Setup.  Simply just click on the 'OK' button and then the printer will print out based upon the normal 72 DPI."

• Question: "What if I do not have a Middle Name or what if I do not know the Patient's Middle Name I am creating this for,  how then do I SAVE the file?" Answer: "Some people do not have a Middle Name or if someone is entering this for you, they may not know your Middle Name. If this is the case with you or the patient you are trying to enter, you can simply type in a question mark "?" (without the quote marks).  This will indicate that the Middle Name is unknown and will leave a black space once you SAVE the patient file. NOTE:  The Middle Name can be entered in later once known and to save it just UPDATE the file."

• Question: "How do I enter a Postal Code Number that is Canadian, using the USA/Canada Default settings ?" Answer: "Canadian Postal Code Numbers are the only thing that is not similar based upon the USA Default settings.   To enter Canadian Postal Code Numbers, simply go to the FILE Menu then click on the Configuration.  Now, under the Postal Code Configuration select the International Configuration, but DO NOT click on SAVE but just click on CANCEL.  This will allow you to enter in information without having the USA Default Input Mask.  When you have entered your information then UPDATE the file. TIP:  This can be done in either direction as it will temporally disable that Configuration function.  When you close or exit out of the MedALERT PC 2006 program, all the SAVED settings will still be there once you open the program again."

• Question: "I need to enter a Phone Number that is not USA/Canada Default for my Contact?" Answer: "You can enter in NON-Masked Phone Number by simply going to the FILE Menu then click on the Configuration.  Now, under the Phone Configuration select the International Configuration, but DO NOT click on SAVE but just click on CANCEL.  This will allow you to enter in information without having the USA Default Input Mask.  When you have entered your information then UPDATE the file. TIP:  This can be done in either direction as it will temporally disable that Configuration function.  When you close or exit out of the MedALERT PC 2006 program, all the SAVED settings will still be there once you open the program again."

• Question: What does the Date Configuration really do?" Answer: "The Date Configuration is primarily used for the Date Information Tags used within the Patient Info and the Contact Info pages.  This just allows the user to know how the Date is to be entered, as many countries use different Date Format styles."

• Question: "When I print out a Medical Alert Patient Report, the text is cut off on the left side of the page.  How do I fix this?" Answer: "If you are using a Windows based system, one needs to go to the Printer Setup under the FILE menu option.  Now 'click' on the [OK] as this will load the Windows Page Setup commands.  This will need to be done each time you run the MedALERT PC 2006 application when printing is required.  If you are just updating information without printing out a report, then you will not need to do this."

• Question: "Can I get more information on a Medical Alert Patient Report print out, on a single page?" Answer: "Yes! If you are using a Windows based system, one needs to go to the Printer Setup under the FILE menu option.  Set the Top Margin to 0.5 and the Bottom Margin to 0.25, then 'click' on the [OK] as this will set and load the Windows Page Setup commands.   This will increase the Page Length allowing more to be printed on to one page."

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MedALERT PC V1.4.0. Software

• Question: "I have a registered version which is 1.2.0 and my question is, can your new version write over this previous one or is better to uninstall first and then install the update?   This is a great program!!!"  Answer: "To answer you question, Yes you can just simply install the MedALERT PC Version 1.4.0 in the same directory or folder as the older versions.  This will allow you to use the older database from the older versions of the MedALERT PC software application (Versions 1.0.0 - 1.3.0.).  NOTE:  You can ONLY! save in the new format and not in the older format within MedALERT PC Version 1.4.0., but you can read any version of the older MedALERT PC database's.  Sweet deal so one doesn't have to re-enter all the data again, great if you have multiple family members entered into the database."

• Question: "It's impossible for me to download MedALERT PC latest version, because I always get an error on your server.  Please, can you fix this or send me the software?" Answer: "The server in which the Onclick.Software website resides on has given some people troubles while downloading.  There is a second link on the MedALERT PC Download page which is a direct link to the zip file on the server.  http://www.freewebs.com/onclicksoftware/downloads/MedALERTpc140.zip  This should resolve your issue in downloading the MedALERT PC Version 1.4.0."   NOTE:  Go to the MedALERTpc1_DL web page and select the second or alternate download link (the one on the bottom of the page)."

• Question: "Trying to print the MedALERT PC Version 1.4.0 Card with a HP PSC-2110 all in one, it gives me a terrible small card.  There is no way, to change printer-settings.  Please help me!" Answer: "The software programming language that we used to create this application, will run on Windows platforms like Win98, WinNT, WinXP and Win2000.  Onclick.Software currently uses a HP 550C Inkjet color printer and a HP LaserJet 4L Laser printer that gives us no troubles.  But recently we have found out that most if not all issues dealing with printing are due to NEWER Printers on the market, specifically USB Printers.   The reason why we say this is we have a NEW HP DeskJet 6220, USB port printer and it gives us the same results as yours does.  So, after all this time we found that the NEW printers, using  USB Porting is causing the problems for most.  For now unfortunately, the ONLY answer to the printing issues is to use an older printer or a less advanced printer.  Parallel Port Printers so far have no problems in printing as the program coding within the MedALERT PC software application is based on 'Parallel Port Code' to print out the MedALERT PC Cards.  The newer USB Port Printers seem to have the most troubles when trying to print out cards as it's 'Printing Code' is not that of the 'Parallel Port Code' which is giving the strange and weird print out some are getting.  Please let us know what you will do, as we would like to keep abreast on issues like this.  Please contact us if you have any thoughts or comments on possible solutions as we are eager learn from you as well."

• Question: "When I opened the MedALERT PC Version 1.4.0 application, it was larger then my screen (800x600). The older versions (1.0.0 - 1.3.0) had no problems with this.   What can I do to make it so I can see the whole screen again?" Answer: "When the addition of the Physicians/Hospital section and StatusBar was added to the MedALERT PC application, it increased the size of the Height of the window causing it to now be larger then the 800x600 screen limits.  A simple fix can be if one Hides the TaskBar (NOTE: This is the Bar that has the START button in Windows), this will increase the window size allowing one to view the whole screen at one time.  There maybe a fix for users of 800x600 screens to allow them to view the entire screen without troubles.  NOTE: To those that use 800x600 screens and would like to have a version that would correct this, please email Onclick.Software stating that you would like a copy created for 800x600 screens.  If enough users write in, a copy will be created."

• Question: "Where do I get the Plastic Laminate to seal my MedALERT PC Card?  Can I get it at K-Mart or Wal-Mart as it would be cheaper then going to a Office Print Shop?" Answer: "Yes you can get a Plastic Laminate protective sheet at Wal-Mart.  It is called '3M ID Card Protectors - Permanent, Self-Lamination without Heat or Machines!' Wal-Mart Code Number:2120051479 priced at $3.97 for 10 two-sided sheets. 

  How to plastic laminate your MedALERT PC Card using the 3M ID Card Protectors.

  • Place the MedALERT PC Card face down on the clear plastic sheet.

  • Bend the top sheet slightly to separate the white backing.   Roll evenly across the MedALERT PC Card back.

  • Now, gently seal the MedALERT PC Card edges together.

  Caution:  Once the MedALERT PC Card is laminated, it can not be removed from the laminating sheets without damaging or destroying the MedALERT PC Card inside.  NOTE:  There are enough plastic laminate sheets to do 10 MedALERT PC Cards within the 3M ID Card Protectors kit."

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MedALERT PC V1.2.0. Software

• Question: "When trying to SAVE a Patients file, the Blood Type does not seem to be saved.  But after further testing, I found that it does save it but will not bring it back to the Main screen, what is the problem?" Answer: "The problem stems from that fact that the Blood Type is set to a Read Only format, with this any 'entry functions will not function properly.  To correct this, the Read Only format must be disabled to allow the entry field to work properly.  NOTE:  Because of this issue, the MedALERT PC software application has been updated from Version 1.1.0 to that of Version 1.2.0.   This will reflect the current fixes as described above."

• Question: "Can you implement a language.ini file to substitute titles in different languages?" Answer: "Thank you for your idea and in reviewing, we think it is a great feature to add to the MedALERT PC software application.  Although an upgrade has been created to replace the current version of the MedALERT PC software application as the MedALERT PC (Patient Card) Version 1.2.0 is already set for public market.  We will keep your idea on file for the next upgrade."

• Question: "As I am in Australia, the program will not allow me to enter the correct area code   ie...(08), it asks for 3 digits.....Any recommendation?" Answer: "Unfortunately No, although as this is a vital part of the MedALERT PC Card function, there will be an upgraded version to reflect this change soon.  NOTE:  Because of this issue, the MedALERT PC software application has been updated from Version 1.0.0 to that of Version 1.1.0.   This will reflect the current fixes as described above."

• Question: "Your registration panel asks for: Product Serial Number, Registration Name and a Registration code.  Ok, Where am I to get this information so that I can register?  (I would normally assume that it would be sent back as a result of the registration process)." Answer: "Yes, all of this information is within the Help file.  It is also on the Onclick.Software web site under Registration which there is a on-line form to fill out.  You will receive the Applications Serial Number (Which is also a Customer number), Registration Name and the Registration Code.  Note: The fore mention are all 'Case Sensitive' so you must enter the information as it is written.  NOTE:  Because of this issue, the MedALERT PC software application has been updated from Version 1.0.0 to that of Version 1.0.1.   There is now a 'Send for Registration' form that can be used to obtain a Registration Code Number.  It is located under the File Menu, and once filled out can be emailed to Onclick.Software from within the application itself."

• Question: "Your program has a "Patient Save" option.  Where is the option to read/restore this data?  I couldn't find it." Answer: "Once again this information is within the Help file.  There is a what looks like a VCR type controls which allows the user to go to the First Entry, Previous Entry, Next Entry and the Last Entry.  MedALERT PC uses a simple search syntax to location 'Saved' patient files.   Note: If you have a idea to improve the MedALERT PC software application then please do, Onclick.Software wants to hear any suggestions that could improve upon its use for you and others.  NOTE:  Because of this issue, the MedALERT PC software application has been updated from Version 1.0.0 to that of Version 1.0.1.   There is now a 'Search for Patient' Menu option located in the Main Menu under the Patient Menu option.  There are 4 options to choose from which are First Entry, Previous Entry, Next Entry and the Last Entry."

• Question: "Your install process, unlike most, does not allow the user the ability to select the installation directory.  In fact, as coded, it will ONLY run from the directory OFF OF THE ROOT that you devised because it seeks the graphic file which is hard-coded to that directory name.  It is hard enough to keep any PC clean and organized.  I would suggest allowing the program to run from a USER SELECTED directory."  Answer: "Yes, you are correct in which the Setup.exe file was created.  We have tried to do as you have suggested but as you know, the (MedicalSymbol.bmp) image could not be found if you are to use the Desktop Shortcut Icon created by the Setup.exe file.  This was found out later to be that the Desktop Shortcut Icon did NOT include the PATH to the 'MedALERTpc1' directory where the image is located at.  This in turn caused an 'Error' which would not let the application run.  We have also found that if one creates a Desktop Shortcut Icon manually then it will create a Path to the 'MedALERTpc1' directory.  This problem seams to be within the Setup Application used to create the Setup.exe program.  NOTE:  We are looking still into this issue, as like you we feel that the 'end user' should have the right to choose the directory to which his/her software applications are placed. Once the issues has been resolved there will be an 'email' sent out to all Registered MedALERT PC users of the fix.  UPDATE:  This issue is now resolved in the MedALERT PC Version 1.2.0."

• Question: "Where do I get the Plastic Laminate to seal my MedALERT PC Card?  Can I get it at K-Mart or Wal-Mart as it would be cheaper then going to a Office Print Shop?" Answer: "Yes you can get a Plastic Laminate protective sheet at Wal-Mart.  It is called '3M ID Card Protectors - Permanent, Self-Lamination without Heat or Machines!' Wal-Mart Code Number:2120051479 priced at $3.97 for 10 two-sided sheets. 

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MedALERT USB 2007R1 Software

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MedPHARMACY 2007R1 Software

• Question: "How do I know how old my Drug Database (PharmacyBase.rbd) file is?" Answer: "To find out the last update of your PharmacyBase.rbd file is, then do the following in your MedPHARMACY program:

  • On the Main Menu, click on 'File'.

  • Then click on 'Updates'.

  • Now click on 'View MedPHARMACY Database Update Information'.

  • A window called the 'Database Update Check' will appear'.

  • This will give you the File Name, Creation Date, Current Update Date and Total Drug Count."

• Question: "How do I get my MedPHARMACY program updated with new drugs?" Answer: "We are currently updating the PharmacyBase.rbd file 4 times a year.  If you need to update your PharmacyBase.rbd file, then do the following in your MedPHARMACY program:

  • On the Main Menu, click on 'File'.

  • Then click on 'Updates'.

  • Now click on 'Search for a MedPHARMACY Database Update via the web'.

  • It will start to search our website for a file called PharmacyBase.upd (update file) which has the current update listed on it.

  • When it finds it, it will lookup your current PharmacyBase.upd file and then compare it with the the one it found.  If it is the same then it will tell you it is current.  If not it will tell you that a new one is available to download.

  • It will then start to auto-download the file and then install it.

  • Note: If you get a window that says 'The PharmacyBase.upd could NOT be found,...' then there is an error on our website so please contact us at PharmacyBase Link Down so we may repair the link."

• Question: "I have the MedPHARMACY program and just love it but what if I have a new drug that is not listed in the PharmacyBase.rbd file, and I have also downloaded the latest PharmacyBase.rbd file as well?"  Answer: "All you need to do is contact us with a New Drug Request, and we will include it into the PharmacyBase.rbd file and then upload to our download site.  We will do all the work in researching the drug for you.  

  • Contact us at New Drug Request with the following information:

  • Drugs Trade Name and/or Generic Name.

  • Drug Dosage (This is so we can update the PharmacyBase.rbd file with the dosage you take current, but we will add all available dosages to the listing).

  • Drugs Primary Usage (This is so we can update the PharmacyBase.rbd file with the usage you take current, but we will add all available usages to the listing).

  • Drug Type (This is if the drug is used as a Prescription, Non-prescription or a Herbal Medicine).

  • Note: The only information we require is the Drugs Name, all other information will be helpful in finding the drug, but it is not required).

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MedALERT PA 2007R1 Software

• Question: "Why does it say 'ON HOLD UNTIL FURTHER NOTICE' when trying to download the software?"  Answer: "This is because we are still updating the MedALERT PC program which will allow the user to upgrade to the newer MedALERT PA program without re-entering all the data.  To do this the databases must be in sync, and to do this both programs must use the same DB Fields to read both programs."

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NutriCALC V1.1.0. Software

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GS2Calc V1.0.0. Software

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PreMEDS V1.1.0 Software

• Question: "The screen does not allow for my "auto hide" configuration of the tool bar.  It will not allow the tool bar to reappear when I move the cursor to the bottom of the screen.  This caused me a lot of confusion at first -- it wouldn't let me open another program until I realized that it was minimized on my desktop. This is very non-standard. I've never seen it done and I expect it would confuse others also." Answer: "PreMeds1 (Prescription Medication Log) application will run on Windows95 or 98 operating systems.  The following ERROR came from a system using Windows 2000  Professional as the operating system.  Unfortunately the PreMeds1 (Prescription Medication Log) application will not on a NT based system.   Besides Windows 2000 Professional the following are also NT based operating systems; Windows NT, NT Server, Windows XP Professional and Windows2000 Server.   NOTE:  Unfortunately for now this NT issue will continue to be a issue with PreMeds1 and any NT based operating system.  When the issue has been resolved all Onclick.Software registered users will be notified of the fix.  UPDATE [03-09-2003]:  With the release of PreMeds (Prescription Medication Log) Version 1.1.0, the NT issues has been resolved.   Steve Green has passed the BETA test version of the PreMeds (Prescription Medication Log) software application as it worked perfectly on his Windows 2000 computer making it NT compatible."

• Question: "The screen does not allow for my "auto hide" configuration of the tool bar.  It will not allow the tool bar to reappear when I move the cursor to the bottom of the screen.  This caused me a lot of confusion at first -- it wouldn't let me open another program until I realized that it was minimized on my desktop. This is very non-standard. I've never seen it done and I expect it would confuse others also." Answer: "This has been addressed and the Minimized issue has been resolved within PreMeds Version 1.1.0 and is now uploaded to the Onclick.Software website."

• Question: "When I click on Update, I can see the entry in the Comments & General Notes Entry window but after exiting and then reopening the PreMeds1 application my new comment is not there, why?" Answer: "When you enter any information into a New or just Updating an existing log you MUST! then Save the log entry.   This can be done by clicking on the Medications Menu option then clicking on the Save Entry option.  This will save the entire log entry to the PreMeds1 database."

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MedNUTRITION 2008R1 Software

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MedRECIPE 2008R1 Software

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Author: admin@medalertpc.com.
Revised: March 05, 2009 .